Testimonials

"GTI is like having your own in-house IT guy!  It is reassuring to be able to submit a service order and get such prompt results.  If there is a computer “code blue” at City Hall, GTI responds immediately.  We treat each other like family and enjoy the rapport we have with GTI!"
Sue Arnold
City of Greenville

read more testimonials...

Managed Service Plans

GTI's Managed Service Plans are designed to give you and your business a worry and stress free IT environment. Whether you have a few computers or a large network, a vast in-house IT department or no IT help at all, GTI has a plan to maximize your IT success. We make your goals our goals, your successes our successes. We are here to ensure that your company never has to worry about IT issues by giving you what you need, when you need it and at a cost that you can afford. We can fill one of two roles for your company. We can become your IT department and all that this entails or we can assist your current IT department. These two roles are described in depth below.

Assist Your IT Existing Department
If you currently have an IT department, we can assist them with high end networking tasks such as router or firewall assistance or even work hand in hand with them on projects or day to day activities. They will have access to our helpdesk as well as our technicians to make your network a smoothly operating one.

Become Your IT Department
This is by far the most common and popular choice. By choosing this option, you allow us to become your IT department and handle all of your needs. This means that not only will we be constantly working to keep your computers and network running smoothly but we will also be available anytime there is a problem. Just like having an in-house IT department, when you have a problem, we fix it. We also perform preventative maintenance tasks every month that drastically reduces the amount of problems you will have. Many of our clients have seen a 75% reduction in problems just from the preventative maintenance alone! Fewer problems means less downtime and less downtime means more productivity. More productivity means more profits.

In the past when you had a problem you would have to call the computer repairman to come out, fix a problem, hurry him up and then he sent you a bill. With our Managed Service Plans, you pay a small monthly fee and anything and everything is covered. Think of it as hiring a full time IT staff but at a fraction of what it would really cost you to do so.

 

All big companies have an IT department because that is obviously the best route to take. They have found that calling a repairman when something breaks is not very proactive or productive. Only a in-house IT staff can give them the dependability they need to perform smoothly. However most businesses today cannot afford a full time IT person, much less a full department. That is where we come in. That is what we do and we do it at a fraction of the cost of a single IT person’s salary.



GTI Managed Service Plans:

 

There are 2 basic Managed Service Plans to choose from. You have the option of choosing one of these plans, as is, or we can custom design a plan just for you. Either way, you can get the coverage you want at a price you can afford. Click on the plans below to get more detailed information.

 

Complete Silver Program
This program is for those companies that want someone to handle all of their IT needs but without some of the cost adding features. With this program, you have unlimited hours of technical services but without services like Vendor support or scheduled monthly preventative maintenance. Computer and server repair and almost everything else an in house IT staff would handle are all included in this flat monthly rate. This also includes 20 GB of Off Site Data Backup through Enveloc (additional space can be purchased if desired).

Complete Gold Program
This program is for those companies that want someone to handle all of their IT needs, basically becoming their IT Department. Everything from Preventative Maintenance tasks to vendor software support. Computer and server repair and everything else an in house IT staff would handle are all included in this flat monthly rate. This also includes 20 GB of Off Site Data Backup through Enveloc (additional space can be purchased if desired).


"I am not completely “technologically challenged” and have made due for all these years in my small business without too much trouble with computers until my network got a little larger and I installed a wireless network system to go along with my existing Ethernet system. I started having conflicts and problems with some computers connecting and others not. I called an old friend who is an IT guy with a big company to help me out “on the side”. So that meant my friend and I staying late after work trying to figure out why these crazy things were happening! After hours of him working on it, he could not figure it out and he ran out of time to continue trying.

I called the administrator at my church for his advice. He said “call Robert at GTI, I bet he can figure it out.” I called Robert and he came out the same day and had it figured out and working perfectly in about 30 minutes! I have been a loyal customer ever since and will recommend GTI to every small business that I can!"
David Lisenby - Lisenby Construction

read more testimonials...


Now that you know just a little about what we do, are you ready to go a little further? We would love to have one of our technicians (that's right.. technicians, not sales people) contact you and setup a time to show you some options based on what you have and where you want to be. No pressure.. just a meeting to go over options. If you already know what you want, you are a step ahead of the game...
   

1-866-382-3585   All Rights Reserved  GreenLynk Technologies Inc 2008  info@gtinow.com